Our dual smart band gives the best of both worlds.
Purple & Gold Dual Wristband
Our dual smart band gives the best of both worlds.
We DO NOT accept returns for athletic smart bands.
To be eligible for a refund, we require proof of purchase in the form of your order number and you must cancel your order before your device(s) are shipped.
To read our full return and refund policy, click here.
Athletic smart band orders include free Priority Mail.
If you order an athletic smart band only we will ship your band the next business day of your date of purchase.
If you ordered a customized smart card and an athletic smart card, we will ship your order within 3-4 business days from the date of purchase.
For large orders, we will ship your order within 5-7 business days from the date of purchase.
Priority mail shipping via USPS typically takes 3-7 days but could take up to 10 in rare circumstances (10 days to Hawaii). We offer upgraded shipping at the time of checkout.
Once we ship your order we will email you your tracking number.
eatures
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Compatible with most smartphones
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Re-programmable (reprogram as much as you like)
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Easy to program and use
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No app required used
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Waterproof
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No batteries needed
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Made with smooth and soft silicon
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OUR PROMISE
Customer satisfaction is our #1 priority!
In the event you receive a defective product, a replacement will be sent with no additional cost.
We are committed to going above and beyond to ensure you are satisfied with your product.
If there are any issues or concerns with your order, please feel free to send an email to hello@theKochPro.com so we can resolve it as quickly as possible.
ORDER PROCESS
STEP 1 | ORDER
Pick your product, select the quantity, pick a membership (if applicable). Then, place your order through our secure website. If you have any issues, please email it to us at hello@thekochpro.com with your order number. Or you can reply to the automatic email sent after your purchase is confirmed. Once confirmed, you will be assigned an in-house project manager to begin with Step 2: PACKAGING & SHIPPING.
STEP 2 | PACKAGING & SHIPPING
If you ordered an individual band or a small amount of bands the in-house project manager will package your order and ship it the next business day.
If you ordered a large amount, we will ship your order within 2-4 business days.
We offer Free shipping via USPS and it typically takes 2-7 days but could take up to 10 in rare circumstances (10 days to Hawaii). We offer upgraded shipping options of 1-2 day and 2-3 day available at checkout.
Is the smart band waterproof?
Yes.
Do I have to charge the smart band it?
No.
Does it require batteries?
No, our smart band do not require batteries.